Responsibilities:
- Prioritizing, assigning, and coordinating all activities to ensure that our customers’ needs are met or exceeded on a daily basis.
- Communicating clearly, concisely and tactfully to motivate employees and serve customers.
- Prioritizing and resolving customers’ issues promptly.
- Documenting activities regarding job assessments and special needs.
- Communicating with customers via telephone and or email to ensure updated information has been received.
- This position requires a considerable degree of initiative, independent judgment, and general computer skills.
Qualifications:
- Multitasking, coordinating activities, observing and relaying details effectively.
- Speaking clearly and concisely
- Applying critical thinking and logical reasoning to identify solutions to resolve problems and act quickly in emergencies.
- Cultivating effective work relationships with the office team
- Detailed in thought and in writing
- Resolving conflict
- Motivating and encouraging staff to complete daily tasks.