Enrollment Advisor

About EDU

EDU is an ASX-listed company that owns and operates tertiary education businesses, with a current focus on Health and Community Services fields of study. We nurture and empower people on their path towards meaningful careers by providing quality education experiences and outcomes.

EDU currently has two operating businesses, with campuses in Sydney, Melbourne, Brisbane, Perth, and Adelaide:

• Australian Learning Group (ALG) - a vocational education and training (VET) provider, which is exclusively focused on the international student market. Learn more about ALG here.


• Ikon Institute of Australia (Ikon) - a higher education (HE) provider, which caters to both domestic and international students. Learn more about Ikon here.

About the role

The Enrollment Advisor at EDU ensures a seamless enrollment process from initial enrollment to graduation, working closely with key teams to manage enrollments according to policies and regulations.

Based in Manila, this full-time role reports to the Enrollment Coordinator and collaborates with Sales, Admissions, Academic, Marketing, People and Culture, Finance, Customer Experience, and Timetabling teams.

Join us and be part of a dynamic team where your expertise and passion contribute to shaping an enriching learning environment for students.

About you

As a prospective candidate, you bring a wealth of experience and passion for student services and enrollment processes. With a strong background in managing enrollments and student information systems, you thrive on collaborating with diverse stakeholders to deliver exceptional administrative support.

You have commendable communication and interpersonal skills and are comfortable working in a team as well as autonomously. You are comfortable working in a dynamic environment with individuals from diverse backgrounds.

Why join us

• Permanent work from home


• Training and development opportunities


• Day shift working hours


• Year-round engagement events


• Fun and diverse working environment

Key Responsibilities

• Enrol students into subjects/units and classes in advance of each term/trimester.


• Process class change requests and amend enrolments according to students' study plans.


• Update students' course progression plans.


• Handle CoE extensions, cancellations, and variations in PRISMS.


• Maintain student details in Student Information Systems (SIS) and PRISMS.


• Withdraw/cancel student enrollments in SIS.

Education, Experience, and Skills

• Bachelors Degree (preferred)


• At least one year of experience in a similar role within an education provider.


• Strong attention to detail and excellent organizational skills.


• Experience or willingness to learn student services for international students under educational standards.


• Proficient in using and maintaining databases (e.g., CRMs, SIS, PRISMS).


• Strong verbal and written communication skills.


• Strong interpersonal skills and a positive attitude.


• Ability to work independently and as a team member.

Diversity & Inclusion

We celebrate our diversity and strive to reflect contemporary Australian society to better serve our students. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, people with lived experience of adversity, and from people of all ages.

Next steps

• Please apply online or send your resume and a covering letter summarising your relevant skills and experience to trisha.singson@edu.com.au


• Only shortlisted candidates will be notified of the outcome of their application.