Executive Assistant - 10097
SomewherePlease make sure to read the full job description before submitting your application, we prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position: Executive Assistant
Working Schedule: 10 AM - 6 PM Eastern Time zone
Salary Range: $1000-$1300 / Monthly (depending on interview assessment and client's approval)
ABOUT THE COMPANY:
We are a Wedding videography company based in Toronto, Canada. Our clientele is mostly South Asian couples who are getting married in the Toronto region but we are now being approached by couples from the US and Mexico too. Our goal is to provide our couples not just beautiful wedding films but a seamless experience from them reaching out to us to the day we deliver their final video deliverables.
ABOUT THE ROLE:
The company runs a growing wedding videography company specializing in capturing life’s most memorable moments. With a packed schedule and increasing client demands, the company is seeking an Executive Assistant to manage administrative tasks, client relationships, and team coordination. This role is vital to freeing up time for core videography work and ensuring the business operates smoothly during long booking periods.
RESPONSIBILITIES:
Administrative Support
- Manage email communications and correspondence.
- Oversee client onboarding and maintain CRM (Honeybook) for seamless operations.
- Organize calendars, appointments, and scheduling for videography projects.
Client Relationship Management
- Maintain consistent engagement with clients throughout the long lead times (up to one year) between booking and their wedding day.
- Help with their onboarding process on a Zoom/Google Meet call.
- Respond promptly to change requests, inquiries, and follow-ups.
- Ensure a seamless client experience from onboarding to post-event delivery.
Team Coordination
- Schedule and coordinate team members for multiple videography events.
- Streamline communication with shooters and other collaborators to ensure preparedness for each event.
Content Creation
- Draft and distribute weekly newsletters to maintain client and audience engagement.
- Someone with experience on how to write blogs & run a weekly Newsletters is a bonus and is highly preferred. This would be a core part of their responsibilities.
- Update and manage blog content to reflect the latest company news and insights.
- Utilize AI tools to support content writing as needed.
Additional Tasks (Optional)
- Learn and assist with basic video editing tasks to support the post-production process.
- Having know-how of Notion is helpful (we use notion for project management.)
QUALIFICATIONS:
- At least 1-3 years of related experience
- Exceptional written and verbal English skills for professional communication.
- Strong customer service orientation, with a focus on client satisfaction.
- Experience using any CRM tools, preferably Honeybook.
- Skilled in content writing (using AI tools is acceptable).
- Familiarity with Notion is a PLUS.
DEVICE / CONNECTIVITY REQUIREMENTS:
- At least 50mbps internet speed
- Must have their own Permanent Work From Home Equipment like Laptop and Personal Computer with External Monitor.