Human Resources Analyst

Essential Duties & Responsibilities

• Process and record various data related to termination and provide real time update to Payroll.


• Gather information and prepare various reports for management.


• Handle and process all copying and filing needs for the department.


• Execute mailing, inter-shipping and courier process of HR Operations.


• Serve as liaison between other HR teams and internal customers.
  
  
  
  • Inquiries
  
  
  • Form & Document Submission
  
  
  • Document Release
  
  


• Responsible for understanding and complying with all policies, procedures, and regulations


• relating to job duties.


• Work with high quality and accuracy standards, capturing interactions within case management


• through case creation, update, and closure.


• Navigate through systems, portals and shared locations finding and using content within the


• knowledge base, applying it to resolve inquiries efficiently and accurately.


• Update and maintain the Playbook, FAQs, process, guides, and other relevant documentations.


• Perform other duties as assigned by management.

Additional Responsibilities:

• Responsible for assisting in HR projects being run within the Global HR Shared Services team.


• Act as a backup for colleagues on long leave / assigned to other projects.


• Manage HR initiatives over and above regular duties.


• Collect and cleanse data to populate accurate reports.

Qualifications & Requirements Education: 

• Minimum of 3 years university or bachelor’s degree. 

Work Experience:

• 4 years’ related experience required. 

Knowledge, Skills, Abilities & Other Characteristics: 

• Proficient with Microsoft Office software. Performance is measured by HR success metrics. 


• Ability to work in a multi-tasked environment. 


• Ability to define problems, collect data, establish facts, and draw valid conclusions. 


• Ability to prioritize and organize. 


• Ability to work in a team fostered environment and able to maintain the highest level of confidentiality. 


• Excellent interpersonal, written, and oral communication skills. 


• Work under direct supervision with very structured guidance regarding benefits, HRIS and Payroll standard processes and procedures including legal mandate. 


• Coordinate with other HR staff for the completion of a given task. 


• Responsible for providing a range of organizational, administrative, and Human Resource support activities. 


• Knowledge, understanding, and compliance with Company policies and procedures.