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Inbound Sales Representative

The Results Companies
Full-time
On-site
Pasig, Metro Manila, Philippines

Company Description

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine’s 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world.

Job Description

What can WE Offer YOU?

  • An Energetic and Fun environment of like-minded individuals working in a team environment!
  • A Career- A Future- long term growth and Stability
  • Efficient and thorough Training to help you be successful!
  • Growth in your profession and love for customer service!
  • Ability to earn on our competitive compensation plan!
  • Benefits Galore!!
  • Connections within your team and outside by helping our members meet their needs!

What YOU get to DO!

The Sales Agent is responsible for providing quality and efficient sales presentations to customers. The Results Companies is seeking team members who are driven by success, confident in their communication skills, and are highly proficient sales individuals.

  • Offering existing customers continued service.
  • Provide high quality and efficient sales presentations to customers.
  • Maintain, at a minimum, target levels of sales, productivity and performance.
  • Document customer interactions and account resolutions.
  • Contribute to the team environment by assisting fellow employees and participating constructively in team meetings.
  • Multi-tasks: listening, inputting data, probing, providing solutions, navigating through various screens while applying customer satisfaction techniques.

Qualifications

  • Able to accommodate a flexible schedule, as needed
  • Proficient on computers
  • Typing speed of 25 WPM
  • Excellent communication skills
  • Superb listening, probing, negotiation and de-escalation skills needed
  • Sales/Retention experience a plus
  • Previous customer interface experience a plus
  • Eligible to work in the United States
  • Ability to pass a criminal background check

Additional Information

Additional Information

Benefits include, but are not limited to:

  •        Health care benefits
  •        Bonus incentives
  •        Strong leadership
  •        Opportunities for advancement within our global organization
  •        Fun and relaxed working environment
  •        Employee referral bonuses
  •        Paid training

Eastwood Site is located at 2nd Floor 1880 Building, Eastwood City, Bagumbayan, Quezon City near Starbucks In Front of Project Pie.

Alaskaland Site is located at 120 E. Rodriguez Jr. Avenue Corner Ortigas Avenue Extension
Barangay Ugong, Pasig City just across IPI Pasig.

Silver City Site is located at 2nd Floor, Silver City Mall Frontrera Drive and Julia Vargas Avenue,
Pasig City near Starbucks.

QPlaza Site is located at QPlaza Bldg. II Tatalong Kawayan Brgy. Dela Paz, Cainta just across Sta. Lucia Mall near Tropical Hut.