Inbox Virtual Assistant

About Accelerate

We've been in the SEO industry since before it was called SEO, specializing in Saas SEO that is fueled by a combination of human expertise, data analysis and automation. 

Our skills lie in the strategic use of content, SEO, large-scale outreach and link building to get our clients organic results that match paid performance channels. 

But, we're not just about getting results.

We’re about finding the leanest, most efficient and effective routes to get there. Forget the old agency adage of ‘pulling a late one’ - we’re all about working smarter, not harder while respecting our colleagues’ work life balance.

As a fast-growing business looking to scale up quickly we focus on giving our employees a voice and trusting them to lead. We’re happy with either experienced heads who can hit the ground running, or hungry, diamond-in-the-rough types, who aren’t phased by the deep end.

We welcome new ideas and an array of backgrounds that can really help us to develop across all areas of the business. Our aim for 2022 is to really take things to the next step and be the future of SEO for SaaS.

What we’re looking for 

We’re looking for an Inbox Virtual Assistant who is capable of establishing and maintaining relationships with hundreds of partners, communicating multiple client needs and negotiating on their behalf, and coordinating with the other departments of the company on a daily basis. As an Inbox VA, you need to have a keen eye for detail and be able to manage multiple partnerships at the same time. We are looking for someone with lots of enthusiasm and is interested to learn and build a career at a successful SEO company.

You will become a vital part of the growing Outreach Team. Your main role will be to ensure that we build and maintain relationships with partners on behalf of our clients.

You will need to pick up some basic SEO knowledge in order to better understand what we do for clients.

There will be opportunities to progress into an Outreach Executive in the future for Inbox VAs who show great potential.  

Job purpose

As an Inbox VA, you will be part of the Email Correspondence team. Your role within this team is to consistently communicate with multiple partners and ensure that all departments are coordinated with partner and client needs.

The ideal candidate 

• Have excellent written english as you will have to communicate with team members and partner domains from across the world. 
• Have proficient skills in Google Sheets/Excel.
• Have insight and negotiation skills to secure the most ideal partnerships for our clients and company
• Have outstanding collaboration skills to liaise with multiple departments and team members
• Ability to comprehend multiple workflows that needs to be executed on a daily basis
• Able to learn new tools and platforms quickly
• Is organized and accurate with their approach to work.
• Is confident and responsible enough to work on their own initiative.
• Have experience of working as a virtual assistant or similar - at least 1 year.
• Have a strong internet connection - in order to attend video meetings.

Nice to have

• Previous experience of working within an agency (especially an SEO agency)
• Experience with using Pitchbox, Airtable, etc.
• Experience with Inbox Management work

Job responsibilities

• Be the point person for all domain partnership negotiations and ensure that objectives for client deliverables are met
• Be able to send out high volume of emails per day while retaining quality
• Make sure that all partner domain concerns are responded to
• Keep all inter-department and team spreadsheets updated with accurate information
• Liaise with other department key persons for partner and client needs