Marketplace Operations Specialist- Incubating Marketplaces

Infinite Commerce is a leading provider of consumer products for online marketplaces - including Amazon, Target, Walmart, Michaels, Kohl’s, and others. Driven by a passion for excellence, a love for what we do, and a mission to “bring joy to families everywhere by developing quality products and brands,” we offer a diverse portfolio of products that transform houses to homes, make life easier, and celebrate the big and little moments in life. 

Our data-driven approach and next gen tools allows us to continually expand and refresh our catalog while setting us apart from our competitors. 

Our commitment to excellence is reflected in our core values of Ownership, Frugality, Curiosity, Flexibility, Mutual Respect, and Outcomes. With a diverse team spanning twenty plus countries, our culture fosters openness and collaboration, making Infinite Commerce an exceptional place to work and grow. 

PLEASE NOTE: This is an indefinite independent contracting position

Position Summary: 

The Marketplace Operations Specialist focuses on tracking, optimizing and managing product listings on Michael’s, Kohls, Faire and eBay during their initial launch phase.  As the Incubating Marketplaces expert, you will ensure that each product listing is fully optimized for visibility and sales, all product launch tactics are followed, track initial sales and performance metrics.  In additional you will provide guidance on pricing, promotional, paid advertising and listing optimization adjustments during the launch phase. 

Responsibilities:

Content Management: 

• Monitor and manage listings to ensure listing health issues are surfaced and addressed effectively 


• Work with Target to understand the root causes of existing listing health issues and to ensure our products are relisted effectively and efficiently 


• Work closely with the Creative and SEO team to acquire approved creative content including Listing Photos, Enhanced Brand Content, Brand Stories, Video Content, and Storefronts. 


• Troubleshoot any issues encountered while pushing creative content live onto product listings, and communicate these issues effectively among the involved parties. 


• Effectively manage timelines for all seasonal content. 

Catalog Management: 

• Oversee the management of the product catalog on these marketplaces.  


• Work with Channel Manager to update product attributes, categories, and creating variations as needed.  


• Ensure that all product information is accurate and up-to-date, and that products are categorized correctly for optimal search and browsing by customers.  


• Create variations of products to provide customers with a full range of options and enhance the shopping experience.  

Listing Troubleshooting 

• Collaborate with cross-functional teams to optimize product listings, pricing and ensure accurate and compelling product information.  


• Handle all aspects of listing troubleshooting, including dealing with suppressed listings and resolving image and content issues.  


• Ensure all listings comply with Amazon’s policies and guidelines and are optimized for visibility and mitigate any potential litigation risk. 

 Project Management: 

• Use Monday.com to refer to priority task and update the progress of each task 

 Account Audit: 

• Regularly perform account audits to ensure all listings are active and accurate, and to identify and resolve any potential issues. Monitor account health and take corrective actions as necessary. 

Qualifications:

• 3+ years of prior experience working in an eCommerce platform; bonus if it’s Michael’s Kohls, eBay or Faire 


• Must be highly organized and possess the ability to handle and manage multiple projects and work in a fast paced environment  


• Good to have prior experience of Monday.com 


• Experience using Channel Advisor/Rithum 


• Experience with Excel

ANTICIPATED HIRING RANGE: ₱ 687,360.10 - ₱ 859,200.13 PHP Annually

NOTE TO APPLICANTS & DISCLAIMER

The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job posting and the associated job description in no way states or implies that the duties and responsibilities listed herein are the only tasks to be performed by the incumbent Team Member in this job. Additionally, the benefits and perks outlined are provided at the sole discretion of Infinite Commerce, Inc., its subsidiaries, affiliates, or assigns, and are subject to change with or without notice, unless otherwise provided or protected by law.  

Principals Only; No Agencies!

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