Native Japanese- Customer Services

ROLE: Native Japanese- Customer Services

📌 Location: Kuala Lumpur, Malaysia.

✅ Total Salary: RM 9,500+ RM 300 KPI Allowance

✅Project: Travel Account
✅Language: Japanese
✅Headcounts: 10
✅Work hour: 9am-6pm only (Mon-Sun 2 off days rotational)
✅Joining Date: 21st February, 2026.
✅Education: Diploma & Degrees
✅Experience: at least 1 Customer Servie experience.

✅ Job Description
・ Candidates must possess at least Diploma or Bachelor’s Degree.
・ Ability to multitask, set priorities and manage time effectively
・ Familiarity and experience with a smartphone, online shop and other online apps
・ Detail-oriented person
・ The candidate must have a service-oriented attitude
・ An outgoing person who is friendly but remains professional
・ Willingness to work on a shift, including working on a holiday
・ Knowledge of customer service practices and principles
・ a focused attitude for solving customer’s issues quickly and comprehensively
・ Customer focus and adaptability to different personality types
・ Ability to deal with stress and work pressure
・ Speaker from Japan with B1/B2 English skill (Japan Market)
・Recent graduate with background in tourism, hospitality or related field or Minimum 1-
year experience in the travel / tourism industry and customer support.