Summary:
Green Ocean Property Management is looking for a highly organized and self-motivated PM Assistant to support our property management team. As a PM Assistant, you will play a vital role in ensuring the efficient and effective operation of our property management activities. You will provide administrative support, handle tenant inquiries, assist with property maintenance coordination, and contribute to the overall success of our property management operations. The ideal candidate should have strong communication skills, excellent attention to detail, and the ability to work independently in a remote work environment.
Key Responsibilities:
- Serve as the main point of contact for tenant inquiries, addressing their questions, concerns, and requests in a timely and professional manner.
- Coordinate property maintenance and repairs by communicating with vendors, scheduling appointments, and following up to ensure timely resolution.
- Assist with lease administration, including drafting lease agreements, collecting rent payments, and managing lease renewals.
- Conduct thorough tenant screenings, including background checks and verification of references, to ensure high-quality tenants.
- Maintain accurate and up-to-date tenant records, including lease agreements, rent payments, and maintenance requests, using property management software or other relevant tools.
- Monitor and enforce lease terms and property rules, addressing any violations or breaches in a timely manner.
- Assist with move-in and move-out processes, conducting property inspections, documenting condition reports, and managing security deposit refunds.
- Prepare and distribute regular property management reports, including financial statements, occupancy reports, and maintenance summaries.
- Support marketing efforts by creating property listings, managing online rental platforms, and conducting property showings (virtual or in-person) as needed.
- Collaborate with the property management team to ensure a seamless and exceptional tenant experience.
Qualifications:
- Previous experience in property management, real estate, or a related field is preferred.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to provide creative solutions.
- Knowledge of relevant laws and regulations related to property management.
- Ability to work independently with minimal supervision in a remote work environment.
- Detail-oriented with a focus on accuracy and quality.
- Professional and customer-service-oriented mindset.
- Proficient in using property management software, Microsoft Office, Google Workspace, and other relevant tools.