We are seeking a dynamic and organized Sales Assistant to support the sales team in achieving their goals and providing excellent customer service. The Sales Assistant will play a key role in assisting with administrative tasks, managing customer inquiries, facilitating sales processes, and engaging in cold calling activities if needed. This position offers an exciting opportunity for individuals who are passionate about sales, possess excellent verbal communication skills, and are eager to develop their skills in a fast-paced environment.
Responsibilities:
- Provide administrative support to the sales team, including managing calendars, scheduling appointments, and preparing sales-related documents.
- Assist in the preparation and distribution of sales proposals, contracts, and presentations.
- Respond to customer inquiries promptly and professionally via phone, email, and in-person interactions.
- Engage in cold calling activities to generate leads, qualify prospects, and schedule appointments for the sales team.
- Coordinate with internal departments, such as marketing and logistics, to ensure timely delivery of products and services.
- Maintain accurate records of sales activities, including customer interactions, sales orders, and inventory levels.
- Assist in analyzing sales data and preparing reports to track performance metrics and identify opportunities for improvement.
- Participate in sales meetings and contribute ideas for sales strategies and initiatives.
- Follow up with customers to gather feedback, address concerns, and ensure satisfaction with products or services.
- Collaborate with the sales team to develop and implement promotional campaigns and sales promotions.
- Stay informed about industry trends, competitive products, and market developments to support sales efforts.
- Additional duties may be assigned.
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree in business administration or related field preferred.
- Previous experience in sales support, customer service, or administrative role is desirable.
- Excellent verbal communication skills with the ability to engage customers effectively over the phone and in person.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with CRM software preferred.
- Positive attitude, enthusiasm, and willingness to learn and adapt in a dynamic work environment.
- Ability to work independently as well as collaboratively within a team to achieve sales targets and objectives.
- Flexibility to work evenings or weekends to support sales as needed.