The successful candidate will manage and expand a portfolio of existing NetSuite customers by selling a variety of products or services directly to small and medium-sized accounts. In addition, the candidate will perform crucial account maintenance tasks and formulate upsell strategies to meet and exceed sales targets
Career Level - IC2
• Manage and develop business relationships with existing NetSuite SMB customers.
• Perform account maintenance tasks, ensuring a seamless customer experience.
• Work in tandem with solution consultants to conduct annual and quarterly business reviews with customers.
• Expand customer accounts by upselling additional NetSuite modules and services.
• Act as a liaison between customers and other NetSuite departments as needed.
• Build and maintain a robust sales pipeline through campaigns and constant customer engagement.
• Accurately forecast sales on a monthly, quarterly, and annual basis.
• Formulate and execute upsell strategies aligning with organizational objectives.
• Comfortably conduct online meetings and presentations with C-level stakeholders.