Job Description:
A Virtual Assistant (Sales Representative's) primary role is to reach out to prospective or existing customers by telephone, deliver sales pitches, answer inquiries, and secure sales or appointments. The goal is to contribute to the company's growth by driving direct sales or generating leads for follow-up by the sales team.
Key Responsibilities:
- Make outbound calls to prospective or existing customers to promote products or services.
- Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
- Explain the features and benefits of the products or services being offered.
- Handle customer inquiries and provide detailed information on the company's offerings.
- Obtain and record customer information, including contact details and purchasing preferences.
- Meet or exceed sales and call quotas set by the company.
- Update and maintain customer databases and records.
- Follow up with interested customers to secure sales or schedule appointments for the sales team.
- Handle rejection professionally and maintain a positive attitude.
- Participate in training programs to improve product knowledge and sales techniques.
Skills & Qualifications:
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Excellent communication skills: Ability to clearly and persuasively convey information to customers.
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Strong sales ability: Confidence in making sales pitches and convincing customers to take action.
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Customer service skills: Patience, active listening, and problem-solving capabilities.
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Organizational skills: Ability to manage and update customer data efficiently.
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Resilience:
Ability to handle rejections and stay motivated.
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Basic computer proficiency: Ability to use call center software, CRM systems, and input customer information.
Preferred Qualifications:
- Previous experience in real estate or home inspections industry.
- Familiarity with CRM software and sales tracking tools.
- Ability to work in a target-driven environment.
System Requirements
- Computer Processors having at least i5 processor, 16 GB RAM, and Windows 10 or better operating system
- Have 2 monitors for a desktop computer or one monitor to work in conjunction with a laptop (extension monitor, second monitor). We recommend a laptop so back up ( location, power source, etc) is easy to manage.
- Primary internet must be stable and can provide at least 100 mbps on wired connection (computer is wired directly to the router). It should be more than 100 mbps on wifi.
- Has two (2) forms of internet. Backup internet that can carry the load required or should have a back up location nearby.
- Has back up power source that could last for 8 hours or a back up location available in 30 minutes.
- Has a conducive work area
- Has a noise cancelling headset
Other Requirements
No bad records from previous employers and no derogatory records and can produce NBI Clearance
Must score high on the assessments and screening required