Job's Video Description: https://youtu.be/8_thwaYFOhQ
Job Description
CRM Management
-Update and maintain client records in the CRM system.
- Track leads, follow-ups, and policies.
Website Support
- Monitor and update insurance policies and content on the company website.
- Assist with online form submissions and customer inquiries via website chat tools.
Social Media Management
- Schedule and post updates on social media platforms.
- Respond to comments, messages, and inquiries promptly.
Calendar Management
- Schedule appointments and meetings for the client.
- Set reminders for important deadlines or follow-ups.
Chat Support
- Handle customer inquiries via chat tools with professionalism and efficiency.
- Escalate complex issues to the appropriate team.
Additional Tasks
- Process insurance claims or policy applications.
- Prepare and send reports or documentation as needed.
- Conduct basic research or gather information for the client.
Requirements
- Coachable
- Proficient in English language (written and verbal)
- Interpersonal and rapport building skills
- Previous VA experience preferred or any BPO campaign experience
- Computer literate
- With or without Experience
- With or without college degree
- have a general idea of how social media sites/apps work
Benefits
- 17,000 Salary package
- Attendance bonus
- Performance bonuses
- Fixed shift and rest days
- Simple tasks with high pay
- Huge bonuses!
- 40,000 Annual Perfect Attendance Bonus
- Weekly and Monthly Incentives
- Fixed Schedule and WEEKENDS ARE ALWAYS OFF
- OFF Days during USA Holidays
- Stress-free easy job that offers work-life balance
IMPORTANT: This is on site work, not remote. If you are unable to work on site at our only location in Clark Pampanga then you will be ineligible for this position.