Liaison Officer

Company Description

About Fredley Group of Companies

We are a food and restaurant service established in 2014 by one of the youngest entrepreneurs in the Philippines, Avin Ong. We are a Philippine-based master franchise of more than 205 restaurants and cafes nationwide. These brands include Macao Imperial Tea, New York Fries and Dips, Nabe Japanese Izakaya and Hotpot, Mitasu Yakiniku, Liang Crispy Roll and Kenangan Coffee. 

For more details, please check our website at www.fredleygroup.com and follow us on our LinkedIn page at https://www.linkedin.com/company/fredley-group-of-companies/.

Job Description

Liaison Job Description

Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making. Managing information flow, resolving conflicts, and maintaining strong relationships are key responsibilities in your position.

Liaison Responsibilities

• Facilitate Communication: Act as a central point of contact for all communication between different departments, teams, or organizations. Ensure that information is accurately shared and understood by all parties involved.
• Coordinate Collaboration: Foster collaboration between various stakeholders by organizing meetings, conferences, or workshops. Facilitate discussions, brainstorming sessions, or problem-solving meetings to encourage effective teamwork and achieve common goals.
• Relationship Management: Build and maintain strong relationships with internal and external stakeholders. Develop a deep understanding of their needs, expectations, and concerns. Act as their advocate and representative to ensure their interests are represented and addressed.
• Conflict Resolution: Identify and resolve any conflicts or issues that arise between different parties. Mediate conversations, negotiate compromises, and find mutually beneficial solutions. Foster a positive and harmonious working environment.
• Project Support: Provide support to ongoing projects by coordinating activities, tracking progress, and reporting status updates to relevant stakeholders. Ensure that project-related information is properly documented and shared.
• Information Management: Manage the flow of information between different parties. Keep all stakeholders informed about relevant updates, changes, or decisions. Ensure that all necessary documentation is properly organized and accessible.
• Strategic Planning: Contribute to the development and implementation of strategic plans by providing valuable insights and recommendations based on your understanding of stakeholder needs and interests.
• Stay Updated: Stay informed about industry trends, regulations, and best practices. Proactively identify opportunities for improvement and innovation. Share relevant knowledge and insights with stakeholders to enhance their understanding and decision-making processes.

Liaison Required Skills

• Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
• Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
• Analytical mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
• Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
• Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
• Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
• Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
• Flexibility to adapt to changing circumstances, priorities, and stakeholders' needs.

Note: The above liaison officer job description is a general overview and may be subject to change based on the specific requirements of the organization.

Qualifications

Required Qualifications

• Bachelor's degree in Business Administration, Communication, or a related field.
• Proven experience in a liaison or related role, preferably in a corporate or organizational setting.
• Strong knowledge of project management principles and practices.
• Proficiency in MS Office Suite and other relevant software applications.
• Strong understanding of industry-specific regulations, policies, and protocols.
• Excellent interpersonal skills and the ability to work effectively with individuals at all levels within an organization.
• Professional demeanor, discretion, and the ability to maintain confidentiality when required.
• Strong problem-solving and decision-making abilities.

Additional Information

Why choose us? 

We are one of the promising companies in the Philippines with different awards & recognitions. We are offering our employees these perks and benefits as follows: 

• Government Mandated Benefits
• Motorcycle Loan
• Scholarship Subsidy
• and More!

What to do next? 

For this role, please submit your resume. There would be an initial screening from our Talent Acquisition Team and a final interview with the Area Manager. 

Please do take note that we will only reach out to candidate/s who passed our paper screening. 

Send your application now or refer a candidate to us! Thank you very much!