Recruitment Specialist (Global Business Services and Client-Facing Operations)

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care. Leveraging our extensive experience in developing customer care tailored to the immediate needs of HelloFresh, our solutions are hyper-focused on serving high-growth companies. Located in Manila, Philippines, we are now making this service available to other companies to benefit from our experience, scale, cost savings, and service level improvements.

HelloFresh

HelloFresh is a global leader in delivering delicious meal kits and grocery boxes straight to customers' doorsteps. We are dedicated to providing high-quality, convenient, and sustainable meal solutions that inspire people to cook and eat healthy at home. Our commitment to innovation and customer satisfaction drives our ongoing success.

Job Description

The Recruitment Specialist is designated to conduct a preliminary evaluation and endorse candidates for the final interview of the Hiring Manager as part of the screening procedure to ensure getting the right people for the right jobs. Responsible for the issuance of job offers as well as the creation of the new hires account in the HRIS.

Promotes the company image to the candidates during the recruitment process and represents in the most accurate and appropriate way and drives the highest standards of ethical behavior.

Key Responsibilities

• Develop in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role.
• Establish and monitor open positions in the applicants tracking system linked to existing job
  portals, search engines and social media platforms to attract candidates.
• Participates in any sourcing initiative internal/external to increase pipeline and generate leads of prospects and applicants.
• Conduct a preliminary review of profiles and initial interviews to evaluate the quality and readiness of candidates to be considered based on the job specifications and to ensure completion of specific assessments or tests required.
• Accountable for endorsing only qualified candidates for the final interview of the Hiring Manager and initiating follow-up on the outcome of the final interview to communicate with candidates.
• Facilitate job offers to selected candidates and once accepted to secure accurate and concise mandatory pre-employment information and records for SproutHR employee account creation.
• Ensure compliance of selected candidates in the completion of pre-employment requirements and endorse the 201 files to Offboarding Specialists for completion.
• Nurture a positive working environment.
• Collaborate and adhere to best recruitment practices.
• Perform other related functions as required

Skills and preferred qualifications

• Bachelor's Degree / College Degree
• At least 1-2 years of working experience in talent acquisition from a BPO set-up is a plus
• Requires strong oral and written communication skills
• Attention to detail and working well with the team
• Demonstrates ability to interact with all levels of employees in a highly professional manner.
• Excellent interpersonal and problem-solving skills.
• Ability to use MS Office applications: Excel, PowerPoint, Word and Outlook

Why work for us?

At HelloConnect, you'll join an organization that values innovation and leverages cutting-edge technology to transform customer experiences. With a collaborative culture, continuous learning opportunities, and a customer-centric focus, you'll contribute to impactful projects that drive business success. Upholding ethical standards and promoting diversity and inclusion, HelloConnect fosters a positive work environment. Your well-being is prioritized through comprehensive benefits and perks. Join us to shape the future of digital experiences and make a difference in the lives of our clients and their customers.

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