Senior Deployment Officer

 Senior Deployment Officer

About the Company:

Groworx is a fast-growing innovator with the mission of empowering global workforces to provide outstanding Health Care.

We are a global firm specializing in International Manpower, Training and Outsourcing solutions for the best healthcare organizations in the world.

Groworx in now is the largest provider of international nurses and care workers to Australia, with a vision to be the leading workforce provider of healthcare workers in major economies around the world.

We are building a movement of worldwide Healthcare workers to improve the standard of care in developed economies. Groworx empowers international workers to manage their global careers and provide a better life in the economies in which they come from.

Groworx is committed to creating an equitable and safe global workplace. As an equal opportunity employer, we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Opportunities for short term internal travel open to interested and high performing candidates.

The Role:

As a Senior Deployment Officer, you are expected to be an organized individual who is a lead contributor under the Deployment team who will handle all travel, deployment and relocation related arrangements.

It is a fast paced role where the stakeholders can be from all levels of the organization including external stakeholders

Maintain strict confidentiality about the travel plans for each individual request within and outside the organization. Constant coordination is highly expected with Finance, P&C and Deployment Teams for strict implementation of internal policies

Benefits:

Groworx is a modern company, with modern collaboration tools and practices. This role will have a WFH set-up providing flexibility for an independent self-starter to excel. We pay a competitive salary base plus allowances and performance bonus plans.

To help develop the individual, we have developed the 4Poles (4P) benefits program. Representing the 4 poles of a compass, this program recognizes the multiple aspects that guide and direct our lives as we find the True North of what it means to live a good life.

Each program seeks to provide opportunities for deep development across the 4 dimensions of Enrich Myself and My Family; Enhance My Client; Build my Company; and Better Humanity.

Responsibilities:

• Manage end to end travel and deployment plan efficiently and cost effectively for local and international locations
• Negotiate best rate and payment terms from the vendors/suppliers
• Communicate with the person/s traveling on a timely manner to keep them updated on status of travel especially if there are changes
• Manage emergency situations like flight cancellation, unreserved accommodation, transportation challenges or any incident that needs to be dealt with urgency
• Check for potential immigration questions in relation to international travel
• Close coordination with Finance for the approved budget of all travel expenses (airfare, accommodation, transportation, meals, etc)
• Lead internal and external meetings with stakeholders involved in deployment and is the local counterpart of our overseas-based Careworker Coordinator
• Attends to pre-deployment briefings, roundtables and other ad hoc meetings
• Main contact person in all matters involving travel and deployment which includes doing research and analysis as needed by the Head of Delivery
• Manages a team of Deployment Support Officers and Visa and Immigration Officer
• Will act as lead proponent of the knowledge-based tools of the company and ensure that they are fully utilized, updated and constantly improved.

Requirements:

• 5 + years’ experience in travel desk operations or deployment with at least 3 years in supervisory level.
• Knowledgeable in bulk booking software and tools like IATA, Amadeus and Galileo
• Highly aware about international travel regulations, customs, currencies and time difference.
• Excellent verbal and written communication skills with the ability to call, connect, and interact to all levels of the organization
• Organized, highly independent and knows how to effectively manage her time. People management skills is a big plus
• College graduate with a degree in Hospitality, Tourism or any Business related course
• Possesses an energetic, outgoing, and friendly demeanor
• Able to communicate with C-Level Executives professionally and confidently
• Demonstrated knowledge and skill to comply with organizational policies and procedures and regulatory requirements