Michael & Associates is seeking a dedicated and experienced Senior Intake Manager to join our innovative legal team. We are on a mission to become the largest criminal defense firm in Texas, aiming to provide unparalleled client service and operational excellence. As we expand, we recognize that our intake process is crucial for ensuring that each potential client receives the top-tier service we promise.
In this role, you will lead our intake team, streamline processes, and implement best practices to enhance client engagement and satisfaction. You will be instrumental in creating a seamless first impression for individuals seeking our legal expertise. We embrace technology and automation, making it essential for you to be forward-thinking and proactive.