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Assistant Vice President-Voice-Policy Admin

ExlService Philippines
Full-time
On-site
Philippines
Description

To lead continuous improvement initiatives and drive operational excellence through within our organization. This individual will play a critical role in streamlining processes, improving efficiency, and fostering a culture of quality and innovation.

  • Leadership and Direction: Provide leadership and direction on continuous improvement projects, including Yellow Belt, Green Belt, and Lean projects.
  • Coaching and Mentoring: Coach and mentor Yellow Belt and Green Belt candidates, helping them apply Six Sigma methodologies to their projects.
  • Project Management: Lead and manage Six Sigma projects from problem definition to the control phase using DMAIC (Define, Measure, Analyze, Improve, Control) methodology.
  • Performance Tracking: Develop and implement performance tracking systems to monitor project progress and ensure continuous improvement.
  • Stakeholder Collaboration: Work closely with functional heads and production teams to align improvement activities with business needs and strategies.
  • Methodology Expertise: Provide expertise in Six Sigma and Lean methodologies, including 5S, Visual Management, and Standard Work

 


 



Responsibilities
  • Leadership and Direction: Provide leadership and direction on continuous improvement projects, including Yellow Belt, Green Belt, and Lean projects.
  • Coaching and Mentoring: Coach and mentor Yellow Belt and Green Belt candidates, helping them apply Six Sigma methodologies to their projects.
  • Project Management: Lead and manage Six Sigma projects from problem definition to the control phase using DMAIC (Define, Measure, Analyze, Improve, Control) methodology.
  • Performance Tracking: Develop and implement performance tracking systems to monitor project progress and ensure continuous improvement.
  • Stakeholder Collaboration: Work closely with functional heads and production teams to align improvement activities with business needs and strategies.
  • Methodology Expertise: Provide expertise in Six Sigma and Lean methodologies, including 5S, Visual Management, and Standard Work


Qualifications

 

•            Proven track record of leading and delivering successful Lean Six Sigma projects.

•            Strong knowledge of Lean principles, process optimization, and change management.

•            Exceptional analytical, problem-solving, and decision-making skills.

•            Proficiency in tools such as Minitab, Excel, and project management software.

•            Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.

•            Certification: Six Sigma Black Belt certification is required.

•            Project Delivery: Demonstrated ability to deliver projects using Six Sigma and Lean methodologies.

•            Cross-Functional Leadership: Experience leading cross-functional or network-wide project

 

•            Strategic thinking and ability to align operational initiatives with business objectives.

•            Strong leadership and team management skills.

•            Results-oriented mindset with a focus on measurable outcomes.

•            Adaptability and resilience in a fast-paced, dynamic environment.